Packages, booking & billing

Sell coaching the way coaches sell coaching.

Publish a consult page, convert prospects, sell packages, book sessions that draw down automatically, and keep the business side connected to the coaching relationship.

Public consult booking

A booking page that fills your calendar with the right first conversations.

Every coach gets a public booking page for free intro consults. Share the link anywhere — your website, an email signature, a social bio — and let prospects grab a time that works for them.

No friction, no gatekeeping: a prospect can book an intro consult without creating an account first. The relationship starts with a real conversation, not a signup wall.

  • A public booking page for each coach
  • Free intro consults, clearly framed
  • Prospects book without an account
  • In-person, phone, or video
Prospect-to-client flow

From first hello to first package.

Consults are free and prospect-only. Booking a first paid session is what turns a prospect into an active client — so the moment of conversion is clear and intentional.

A prospect books a free consult

They pick an intro slot from your public booking page — no account required.

You complete the consult

Meet, listen, and decide together whether it’s a fit.

Convert to client

Turn the prospect into a client and open their full coaching record.

Assign a package

Sell or assign a package, program, or retainer to get the work started.

How conversion works

  • Free consults stay prospect-only
  • A first paid session activates the client
  • The full client record opens on conversion
  • Context from the consult carries over
Packages, programs & retainers

Build the offers your practice actually sells.

Create reusable package templates once, then assign them in a click. Each template sets a price, a session count, a validity window, and a billing model.

Starter Pack

$600

  • 6 sessions
  • Valid for 90 days
  • Billing model: paid in full

Leadership Program

$2,160

  • 12 sessions
  • Valid for 6 months
  • Billing model: installments

Monthly Retainer

$450/mo

  • 2 sessions each month
  • Renews monthly
  • Billing model: subscription

Billing models for every kind of offer

Paid in full Installments Subscription
Draw-down booking

Book a session, and the package keeps count for you.

When you book a session against a package, the balance decrements automatically — no tally to keep, no spreadsheet to update. The booking screen always shows how many sessions remain before you confirm.

Held and committed sessions are protected too, so the same session can’t be booked twice. The numbers stay right without anyone watching them.

Automatic draw-down

Each booked session decrements the package balance the moment it’s committed.

No double-booking

Held and committed sessions are reserved, so the same session can’t be booked twice.

Sessions remaining, in view

The booking screen shows exactly how many sessions are left before you confirm.

Live card payments via Stripe Connect are rolling out — see what’s available today.

Session balances & expiration

Always know exactly what each client has left.

Every package shows a live balance: sessions used, sessions remaining, and when it expires. Life happens, so you can pause and resume a package, extend a validity window, or refund unused sessions back to the client’s credit.

  • Live balances with a clear progress bar
  • Expiration tracking and validity windows
  • Pause and resume when clients step away
  • Refund unused sessions to client credit
Client package purchase

Let clients choose a package — or assign one yourself.

Some clients like to self-serve; others would rather you handle it. BackboneAI supports both, right from the secure client portal.

Clients buy it themselves

From their portal, clients can browse your packages and pick the one that fits — a smooth, self-serve way to get started or renew.

  • Browse and select from the portal
  • Save a card on file as a readiness step
  • Renew without the back-and-forth

You assign it for them

Prefer to handle setup yourself? Assign any package template to a client in a click and start booking against it right away.

  • Assign any template instantly
  • Start draw-down booking immediately
  • Keep purchase history in one place
Live card payments via Stripe Connect are on the way. Today, BackboneAI manages packages, balances, statements, and billing workflows — so your practice is payment-ready the day it switches on.
Notes-to-billing workflow

Signing a note moves the work forward.

When you sign and lock a session note, BackboneAI marks that session ready to bill. From there, statements and the client credit ledger keep everything reconciled — what was delivered, what’s been credited, and what’s still open.

It’s a clean, auditable workflow that connects the coaching record to the business record, without asking you to do double entry.

Sign & lock the session note

The record becomes immutable — and the session is marked ready to bill.

It joins the billing queue

Ready-to-bill items line up for review, no spreadsheet required.

Add it to a statement

Group delivered sessions into a clear client statement.

Reconcile in the credit ledger

Credits, balances, and statements stay in sync and auditable.

Billing queue & dashboards

See the whole business at a glance.

A prioritized work queue keeps billing moving, while statements, the credit ledger, AR aging, and practice dashboards keep the numbers honest — all role-aware.

Billing work queue

A prioritized list: overdue and open statements, ready-to-bill sessions, and drafts — so nothing slips.

Statements

Clear, itemized statements that group delivered sessions for each client.

Client credit ledger

Track credits, refunds, and balances so every account reconciles cleanly.

AR aging

See what’s outstanding and how long it has been open, at a glance.

Revenue & practice dashboards

Understand revenue, activity, and the health of the practice over time.

Payment readiness

Everything is staged for live payments. When Stripe Connect switches on, your practice is ready day one.

Role-aware views for the whole practice

Admins

Full visibility across coaches, billing, and practice settings.

Coaches

Their own clients, packages, notes, and ready-to-bill work.

Billers

A focused billing workspace — queue, statements, and ledger.

Run the business of coaching in one place.

Consults, packages, draw-down booking, balances, statements, and billing workflows — connected to the coaching relationship, and ready for live payments the day they switch on.